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Service charges: the ongoing cost most buyers forget to model

The annual fee per square foot for the shared parts of a building is the difference between the yield in the brochure and the yield in your account. How charges are set, what they typically run to, and how to read a budget.

Raza Mujtaba, Co-Founder & Head of Advisory

Raza Mujtaba

Co-Founder & Head of Advisory · Last reviewed

What this means for you

  1. 01

    Service charges are an annual cost per square foot, approved by RERA each year, and they start at handover whether or not you have a tenant.

  2. 02

    Apartment towers currently tend to run around AED 12–28 per ft², villas AED 3–6; amenity-heavy and branded buildings run higher.

  3. 03

    For a new building the developer's projection is a guess; ask what comparable delivered buildings by the same developer actually pay.

Residential tower lobby and pool deck in morning light, staff cleaning at mid-distance

Every jointly owned building or community in Dubai has a service charge: the annual fee owners pay, per square foot, for security, cleaning, landscaping, lifts, pools, gyms, insurance, management and a reserve fund for major works. The budget is prepared by the management company, approved each year by RERA through its Mollak system, and invoiced to owners — usually quarterly or annually in advance. It is not optional, it does not wait for a tenant, and it is the single biggest reason advertised yields do not survive contact with a bank statement.

For a ready property the charge is a known figure with a history. For an off-plan purchase it is a projection, and this article is mostly about why the projection deserves scepticism and how to replace it with something better.

What the numbers typically look like

Ranges move, and a budget is specific to a building, but as a working guide: villa communities with modest shared amenities currently tend to charge in the region of AED 3 to 6 per square foot a year; mid-rise apartment buildings with a pool and a gym somewhere around AED 12 to 18; high-rise towers with extensive amenities AED 18 to 28; and hotel-branded or serviced residences more again, sometimes considerably. District cooling is frequently billed separately by the cooling provider, as a capacity charge plus consumption, and it can add materially to the running cost of a tower.

On a 1,200-square-foot apartment at AED 20 per foot, that is AED 24,000 a year before cooling — on a unit that might let for AED 120,000. One fifth of the gross rent, gone before management fees, voids or anything else.

Why new buildings are hard to price

The developer's projected service charge at launch is an estimate made before the building exists, before a management company has tendered, and before the first year's actual costs are known. It is often optimistic. In the first years after handover the charge can rise as the real cost of running the amenities emerges, and again when the developer stops subsidising the community to support sales.

The better guide is what comparable delivered buildings by the same developer actually pay, which is a question we can answer from invoices. If the projection for a new tower is meaningfully below its delivered sibling across the road, model the sibling.

The yield in the brochure is calculated before the service charge. The yield you receive is calculated after it. They are different numbers with the same name.

How to read a budget

Owners are entitled to see the approved budget, and a prospective buyer of a ready unit should ask the seller for two years of actual invoices, not the current year's projection. Look at the reserve fund contribution — a low one is a deferred bill. Look at the management fee as a share of the total. Look at whether insurance and cooling are inside or outside the figure. And look at the trend: a charge that has risen faster than rents for three years will keep doing so.

For off-plan, ask the developer three things in writing: the projected charge per square foot, what it includes and excludes, and which management company will run the building. A developer who manages its own communities well — and some do — is worth something here, because the same group that designed the building will be responsible for its running costs.

What you can and cannot do about it

You cannot opt out. You can, as an owner, join or vote for the owners' committee that reviews the budget with the management company, and well-run committees are one reason two similar towers on the same street can differ by a third in what they charge. You can also choose, before you buy, a building whose amenity load matches how you will use it: a rooftop infinity pool, a padel court and a screening room are wonderful and every one of them appears on the invoice.

Our yield calculator asks for the service charge per square foot and the size for this reason, and shows the net figure beside the gross one. If you only take one thing from this article, take that habit.

Fees, thresholds and rules are stated as we currently understand them and were last reviewed on . Confirm them against the specific project and the current regulations before you sign anything.

OAC18 Perspective

Service charges are the variable that most changes our recommendation between two similar towers, and the one clients least expect us to raise.

A building with a lower price and a higher charge can be the worse investment by a clear margin, and it usually is. We ask for invoices on every ready property we shortlist and for the developer's delivered comparables on every off-plan one.

The drawback is that the information is uneven. Well-run developers publish and explain; others produce a projection on request and nothing else. Where we cannot get a credible figure we model the high end of the range for that building type, and we tell the client we have done so. If that makes a project look less attractive, that is the information doing its job.

Raza Mujtaba, Co-Founder & Head of Advisory

Raza Mujtaba

Co-Founder & Head of Advisory · Client advisory & team development

Book with Raza

Related tools

  • Yield calculator

    Gross and net rental yield from a price, an expected rent, the service charge and the size — with the working shown, so you can see what sits between the advertised figure and the one you would bank.

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